VMware Horizon Community
uaccess
Contributor
Contributor

Horizon View 7 Virtual Desktop Can't use Scanner

Horizon View  7

Virtual Desktop:Windows 7 Pro 64bit

The local computer has a scanner installed in the virtual desktop through the USB redirection. The scanner can only be used for 5 minutes in virtual desktop. It can't be used. The local computer can't use it too. The virtual desktop is logout, and the local computer can use the scanner.

WHY?

What is the solution?

The virtual desktop installed a hotel management system. When the scanner stopped working, the websocket2015 in the windows service also stopped.

Reply
0 Kudos
1 Reply
winniewu
VMware Employee
VMware Employee

"USB redirection" will virtually "plug out" the device from client PC after redirection it to remote session. So it is by design to see "The virtual desktop is logout, and the local computer can use the scanner.".
Why don't you use "Scanner Redirection" instead of "USB redirection"?

Reply
0 Kudos