lions1855
Contributor
Contributor

Horizon View 7.1 - Last user session does not get disconnected

Hi

We are using HorizonView 7.1, and have a Desktop Pool with about five computers with no user assignments. The first user logs into one of the computers, from a zero client device. When the user logs out of Windows 10, the horizon view console still reports the user to be connected and sometimes shows disconnected.

The issue is that next person comes and is requesting a computer, but, horizon view reports no desktop available on this pool. Below, I have included an image showing the current settings for this pool.

How can I set the desktop pool to immediately clear the last user session so the computer is available for the next person?

poolsettings.PNG

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3 Replies
krish290785
Enthusiast
Enthusiast

Hi, You might need to ask the user to do a disconnect and logoff especially when they are using shared VDI's like the floating ones.

-Bala Krishna Gali If the above info is useful, please mark answer as correct or helpful.
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VMWareWSS2015
Enthusiast
Enthusiast

Try uninstalling the agent and reinstalling it..

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mougT
Enthusiast
Enthusiast

It might be that an application is preventing Windows from  successfullylogging off the user. You can make windows forcibly close all task with the following reg key set to 1:

HKEY_CURRENT_USER\Control Panel\Desktop\AutoEndTasks

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