VMware Horizon Community
Ainars
Contributor
Contributor

Horizon Loading Failed

Hello ,so i got problem with the VMware horizon software , it dosen't let me login into my university PC for some reason ,every time when i try to login it keeps saying Loading Failed ''The view agent reports that you have an existing desktop session request that is currently being processed. Please wait for this to complete before trying again'' and the last time when i used this software (2weeks ago) i didn't have any problems ,but now for some reason i get this error .I've tried updating it , uninstalling and installing back again , run as administrator ,but nothing works 

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2 Replies
sjesse
Leadership
Leadership

Contact your university it team, that message suggests the remote desktop is having a problem, not your machine

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praviview
Enthusiast
Enthusiast

You might have tried multiple times before the first session completes or the last session machine went to agent un-reachable and your user name is having a stale entry in Horizon console that's prevents you to login next time.

Two things you can do here

1) Wait for couple of hours and try again

2) ask Horizon admin to clear  / logoff any of stale session exist

Praveen C
L3admins.com
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