TrueNorthNetwor
Contributor
Contributor

Horizon Client not scaling correctly on external monitors

I have been working with a client on this and have not been able to get it to work.

They have a MS Surface (Brand new one and old one), an MS Surface dock and 2 external 27" monitors. When we select to only use the 2 external monitors each icon takes about 1/4 of the screen and everything is massively zoomed in.

He is using version 2006 on the new and 5.4.3 on the old.

Is there anything with his setup that could be causing this?

Any suggestions?

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2 Replies
nburton935
Hot Shot
Hot Shot

- What version of Horizon and Agent? What type of desktop (instant clone, etc.)?

- Is the appropriate amount of SVGA memory allocated for the resolution and displays?

- What is the client scale and resolution set to?

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sjesse
Leadership
Leadership

Are they 4k monitors?

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