VMware Horizon Community
hadrabap
Contributor
Contributor

Horizon Client 5 on macOS 10.14 disappears on USB or Graphics Card events

Hello,

I'm facing strange behavior of VMWare Horizon Client 5.0.0 (12557381) on my MacBook Pro with macOS 10.14 Mojave. The Client simply disappears when one of these events occur:

  1. USB device un-plugged
  2. USB device plugged
  3. Switch from internal graphics card to a discrete one or vice versa.

Is there a way to submit a bug report somewhere with the crash dump?

Thanks in advance,

PETR

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BenFB
Virtuoso
Virtuoso

You can raise an SR and submit the dumps. Support will likely have you use the Horizon Collector for Mac​ to provide a log bundle.

There are reports of Horizon Client for Mac 5.0 crashing on macOS 10.14.4. If you can't raise an SR you could try downgrading to 4.10.0 for now.

VMware horizon crashing mac update

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