After upgrading from 7.5.1 to 7.8.0 have started seeing the following error in Windows. WUDFRd appears to be Wireless Keyboard and VMWVIDD appears to be a component of the Horizon Agent. Anyone familiar with this error?
Description: Warning The driver \Driver\WUDFRd failed to load for the device ROOT\VMWVIDD\0000.
driverInstUtil: 01/15/20 16:26:49 --- CA exec: VMInstallVmwViddDriver:
driverInstUtil: 01/15/20 16:26:49 Getting Property CustomActionData = C:\Program Files\Common Files\VMware\Drivers\vmwvidd\;5
driverInstUtil: 01/15/20 16:26:49 INFO: Driver Install Dir = C:\Program Files\Common Files\VMware\Drivers\vmwvidd\
driverInstUtil: 01/15/20 16:26:49 Attaching to window with title "VMware Horizon Agent"
driverInstUtil: 01/15/20 16:26:49 VMInstallVmwViddDriver: INFO: Calling InstallDriver
driverInstUtil: 01/15/20 16:26:49 Determining whether to install the vmwvidd driver
driverInstUtil: 01/15/20 16:26:49 Did not find info for vmwvidd driver
instLog: 01/15/20 16:26:50 Installing driver with INF: "C:\Program Files\Common Files\VMware\Drivers\vmwvidd\vmwvidd.inf", flags: 1
instLog: 01/15/20 16:26:50 Inf file C:\Program Files\Common Files\VMware\Drivers\vmwvidd\vmwvidd.inf was installed as oem13.inf (full path C:\WINDOWS\INF\oem13.inf)
instLog: 01/15/20 16:26:50 Attempting to install HID0: ROOT\vmwvidd
instLog: 01/15/20 16:26:50 Service key for System\CurrentControlSet\Services\vmwvidd not here yet - probably no hardware
instLog: 01/15/20 16:26:50 VMInstallVmwViddDriver: INFO: Calling InstallDriver done
Do you have any updates to this issue?
We are currently facing an issue with Windows 10 (1809), Horizon 7.9, VMware Tools 11.0.5 where the sessions freezing without any log information except this Microsoft-Windows-Kernel-PnP event regarding to the VMVIDD driver.