I have encountered a problem with Horizon Adm (2111 8.4.0) that does not synchronize the statuses of the VDI with the vCenter, the VDI remains in "deleting" status. When I enter the Horizon pool, it returns the notification "Could not list datastores from VC". Unfortunately, the event viewer is not configured to provide more information. Has anyone had a similar experience?
Thanks. But in this case, we are dealing with instant-clone desktops and there's no Composer Server to turn off. Nevertheless, I turned off the Connection Server, but the problem persists.
yes it is available, service account is ok. We have 2 VDI farms in different datacenters with the CloudPod architecture. Farm A works normally, in farm B the status of the VDIs on Horizon does not reflect the status of the VDIs on the vCenter, when a VDI is turned off in the vCenter it performs the correct regeneration while in Horizon it remains in "deleting" status. I have already restarted the connection server but the problem recurs. The vCenter has no critical issues. In Horizon appears this notification "Could not list datastores from VC".
Overall it still applies, just adjust for the parts you’re missing. At a minimum you want to shut down. All connection severs then restart vcenter and the start one connection server at a time. If this doesn’t work you should look at the viewdbchk script, which also works for both link clones and instant clones.