Horizon 8.4 - Authenthication failed from Horizon client

[Zaluudai]

Hello Everyone,

I deployed Horizon environment but faced a little issue. now can connect admin users via horizon client. but can't connect domain users via horizon client. attached error screenshot. Error messege: "Authentication Failed" on horizon client

Please help to resolve this. Thank you. 🙂

PS: domain users can log in to virtual machines. 

Thank you.

[mrkasius]

Hi @Zaluudai ,

Are the users entitled to the specific desktop pool?

[Zaluudai]

Hi Mrkasius.

Thanks for reply,

Desktop pool is entitled to all users.

Is there any configuration or permission for domain users to use horizon client? 

Thank you again.

[mrkasius]

Hi Zaluudai, 

Normally desktop pool entitlement is ok. Have you tried it from multiple different clients?

[Zaluudai]

Hi Mrkasius,

Yes, we tried different clients. Do we need to configure specific permission on AD? 

[Zaluudai · Accepted solution]

Hi,

This problem solved that we configured according to vmware kb.

https://kb.vmware.com/s/article/2021808

Thank you.