Hi Guys,
Just a quick question please.
Getting a intermittent weird Error 500 - Internal Server Error appear when Users connecting to Pool, and seems to be happening only when Users are connecting to dedicated Pools.
Horizon 7 CPA, active-active setup, Global Entitlements. UAGs are load balanced for incoming external connections and each UAG configured to point to a southbound local VIP specific to their Site. E.G. UAG1, UAG2 point to Site1VIP and UAG3 and UAG4 point to Site2VIP
****************************** LB External VIP *******************************
/ / \ \
/ / \ \
**** UAG 1 *** UAG 2 ************ | ************* UAG 3 *** UAG 4*******
\ / \ /
\ / \ /
******* SITE1VIP ***************** | ***************** SITE2VIP ***********
/ \ / \
/ \ / \
**** CS1 ******* CS2 ************* | *************** CS3 ***** CS4 ********
************************************* | ****************************************
On my backend :
- Connection Servers(CS) in Site 1 I have the locked.properties file set to include UAG1 and UAG2 only,
- Connection Servers(CS) in Site 2 I have the locked.properties file set to include UAG3 and UAG4 only.
My reckoning is that from time to time, Users coming in via UAG in Site 2 and being directed to their dedicated desktop in Site 1(as appropriate), and the issue is that the backend Connection Servers in Site 1 don't know about the UAGs in Site 2 from the locked.properties file not containing those entries.
So my question is that should I include all UAG entries in all of the Connection Server locked.properties file and any downside in doing so - know I will have to restart the Services afterwards but don't want to make the connectivity situation worse...
Cheers,
PB.
