Hi
We are using Horizon 7.2 and would like to provide Help Desk access to support staffs. Unfortunately there is no Help Desk role available in 7.2, I do know 7.5 has a role predefined.
Is there any possibility to achieve this in 7.2 . currently we have provided admin access.
Please Advice
Hello,
I think you have this role since version 7.3 or 7.3.2.
Kevin
in 7.2 you can't define the role (even when using the api's afaik)
