VMware Horizon Community
nevgeo01
Enthusiast
Enthusiast

Horizon 7.2 and Help Desk tool

Hi 

We are using Horizon 7.2 and would like to provide Help Desk access to support staffs. Unfortunately there is no Help Desk role available in 7.2, I do know 7.5 has a role predefined.

Is there any possibility to achieve this in 7.2 .  currently we have provided admin access.

Please Advice

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Kevinvdi
Contributor
Contributor

Hello,

I think you have this role since version 7.3 or 7.3.2.

Kevin

Magneet
Hot Shot
Hot Shot

in 7.2 you can't define the role (even when using the api's afaik)