VMware Horizon Community
semiles
Contributor
Contributor

Horizon 7.2 Help Desk tool & Chat

Is the chat feature of the new Help Desk Tool in Horizon 7.2 based on Microsoft Remote Assistance?  I'm trying to figure out if the Chat Feature will work if the user is in the derm.com domain and the support tech is in the cloud.com domain.  Does anyone know?

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1 Reply
AishR
VMware Employee
VMware Employee

The chat feature should work across domain, If the domains has mutual trust established between each other

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