Horizon 7.0 instant clone.

[ITshnik1]

I have vSphere 6.7: two ESXi hosts of the latest build 19898906 and vCenter 19832280. Also Horizon connection server 7.0. I need to implement instant clones. I prepared a golden image based on windows 7 SP1 with the latest updates 2022. VMware Tools 12.0. and horizon agent 7.0.3634043. Golden VM has a VMXNET adapter and connected to distributed switch with static port allocation.  Then i performed optimization using the VMOSOT utility. Then executed ipconfig /release and shutdown VM. Created a snapshot.

During provisioning, cp-template*, cp-replica*, cp-parent* are created in sequence. But after that they are immediately deleted and the error “Initial publish failed: Fault type is VC_FAULT_FATAL – The operation is not supported on the object” is displayed on the connection server. There are no errors from the vSphere side. And since the cloned machines are deleted, I cannot use the debugging mode to analyze the logs in more detail. All process on attached screen. I saw an article on creating a golden image and followed the steps in it. But I can’t fix this error. I hope you can advise.

[Mickeybyte]

@ITshnik1 

Check the logs on the connection server (c:\programdata\vmware\vdm\logs). You'll find general logs and debug logs there. (beware, there's a lot of information inside the debug logs). You might find more details in there.

[ITshnik1]

Thanks for the quick response. I also checked this log, but found very little information about errors in it. And I can't find any information on how to fix this.

These are the errors I see in this log:

"<pool-20-thread-2> [Action] The VC Operation failed with error: com.vmware.daas.cloneprep.common.CPVcSubsystemException: The operation is not supported on the object.

<WFE-03> [Task] EnableForkParentAction of Task=[PrepareParentTemplateTask:507fa05c-6aed-411c-8fa3-dc20f42e5a62:161], requestId=93a33756-536f-46c3-90ae-41ed1a958d68 failed at index=1 with com.vmware.daas.cloneprep.common.CPVcSubsystemException: The operation is not supported on the object.

<PendingOperation-vm-158-InitialPublish> [NgvcHelper] Priming of pool MyInstantDesktop has failed. - VC_FAULT_FATAL: The operation is not supported on the object.

<PendingOperation-vm-158-InitialPublish> [PoolInformation] Pool control for desktop MyInstantDesktop is disabling provisioning due to a clone error - Initial publish failed: Fault type is VC_FAULT_FATAL - The operation is not supported on the object."

[Mickeybyte]

@ITshnik1 

Fastest way would be to open a support ticket at VMware and let them go through the logs to see if they can find something. 

You can also post your logs here eventually (we would need more than just the error lines, what happens just before or after can also be important).

(I'm going on vacation later today, so I probably won't be able to look at them anymore)

[ITshnik1]

I would be very grateful if you look at the logs in attach )

[Mickeybyte]

@ITshnik1 

I couldn't really find a cause in the logs, but I did find this: Instant Clone provisioning fails with error "The operation is not supported on the object" (2147492)...

Other things you can try: 

• create a new snapshot and try to push the new snapshot
• create a new desktop pool with the same base image and see if it still happens on the new pool
• create a new base image
• contact VMware support

[ITshnik1]

thanks for taking the time and trying to help. really appreciate it