umms
Enthusiast
Enthusiast

Horizon 6.2 to 7 Upgrade issue with Admin page

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Hi,

I just upgraded my Horizon View 6.2 environment to 7. The upgrades seemed to well of my Composer server and my two connection servers. However when I try and login to the Admin page it is just a blank blue screen and the watch keeps going round and round. Anyone seen this yet?

Thanks.

1 Solution
12 Replies
BungeBash
Enthusiast
Enthusiast

Use a different browser than chrome if that's what you used in the past. We are having this same issue too and the warning is blank except for a time stamp.  Also, HTML Blast does not work through chrome anymore, it says it can't find the connection server, but all other browsers work. 

TL;DR

Google Chrome no longer works with Horizon View 7 products.

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StormFlowers
Contributor
Contributor

That is a tough one to believe. How can Chrome not be supported in Horizon 7? What version of Chrome are you using?

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BungeBash
Enthusiast
Enthusiast

While hard to believe we've testing on several OS's, and machines on prem and off.  We've tested version

47.0.2526.106 m

and

49.0.2623.87 m


The specific pages/items that don't work any longer are:

Load Balanced https://view.site.com/admin

Hostname only  https://hostname/admin

HTML Access  via hostname only https://hostname

HTML Access via Load Balanced name Https://view.site.com



Things that still work:

PCoIP via Client

FQDN Admin Page directly to connection server (not load balance name) https://FQDN

Main horizon page of https://hostname OR https://FQDN


Right now it appears only directly to A connection server AND via FQDN (Yes I know this is best practice, BUT this wasn't broken before) is the only means working IN CHROME.  IE and Edge are functioning correctly.

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BungeBash
Enthusiast
Enthusiast

And confirmed it works in FireFox.  It's a Chrome specific issue at the moment.  I'm thinking our Load balancing isn't using FQDN in the back end and I bet something being handled in Chrome doesn't like what view is presenting anymore unless it's a FQDN

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BungeBash
Enthusiast
Enthusiast

Did you find a permanent fix for your issue?

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umms
Enthusiast
Enthusiast

I have been just using Firefox for the time being until I hear of a fix.

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BungeBash
Enthusiast
Enthusiast

I wish someone had an actual fix for Chrome working with anything in Horizon 7

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BungeBash
Enthusiast
Enthusiast

You sir, are my hero. That fixes Chome for the admin page and HTML use!

I wonder why only Chrome was affected.

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BungeBash
Enthusiast
Enthusiast

I just realized who replied... Damnit Carl! Why are you so awesome!

Literally, I've built my whole infrastructure from YOUR guides! Epic man...

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arkadiy
Contributor
Contributor

I tried this workaround with Horizon 7 and Chrome on MAC - no luck...

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UnityGuy
Contributor
Contributor

FWIW, be sure to restart the browser as well.

Confirmed this works with Chrome 58.0.3029.96 (64-bit)

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