Help desk plugin for horizon agent property

[jamie20]

Hi guys,

Today I tried to install horizon agent through CMD, Below is the command I used:

D:\VMware-Horizon-Agent-x86_64-7.11.0-15238678.exe /v" /qn ADDLOCAL=Core,SVIAgent,RTAV,V4V,VmwVaudio"

Options needed for me are core , Composer Agent , Real-Time Audio-Video , vRealize Operations Desktop Agent , VMware Audio and Help desk plugin for horizon agent.

I couldnt find the property for Help desk plugin for horizon agent. Even in Silent Installation Properties for Horizon Agent  link.

Any help?

[Shreyskar · Accepted solution]

Hi jamie20

Help desk tool is a part of Horizon connection server NOT horizon agent. You access it through View admin page and it is enabled by default during agent installation.

Using Horizon Help Desk Tool

Horizon Helpdesk Utility | VMware Flings

[jamie20]

Hi Shreyskar,

Thanks for the reply....But it shows during GUI installation...Is that ok?

[Shreyskar]

Hi jamie20

During silent installation, helpdesk plugin is installed automatically, you don't need any switch to explicitly enable it.

Evidence: Silent Installation Properties for Horizon Agent

[jamie20]

Thanks Shreyskar,

I didnt noticed that