VMware Horizon Community
geoivi87
Contributor
Contributor
Jump to solution

HTML5 Session Invisible Mouse

I have a VMware View Problem.  When i connect to a View Session using HTML5 i have an invisible mouse. If i disconnect and reconnect immediately, the mouse appears and works fine. If i log off and wait a few minutes the problem reappears. 

The desktops is Windows 7 Pro 64-bit. It appears that the problem presents on any browser. VMware Tools version is 10.0.6 build 3560309. VMware View Agent is 7.0.2.4368292.

Any help on this would be really appreciated.

Thanks.

GI

0 Kudos
1 Solution

Accepted Solutions
geoivi87
Contributor
Contributor
Jump to solution

I resolved it by rolling back the View Agent to 7.0.1. That fixed it right away.  Thanks for your suggestion.

View solution in original post

0 Kudos
2 Replies
jonathanjabez
Hot Shot
Hot Shot
Jump to solution

Please try the following,

Change the registry key 'EnableCursorSuppression' to '0'.

HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System\EnableCursorSuppression=0

geoivi87
Contributor
Contributor
Jump to solution

I resolved it by rolling back the View Agent to 7.0.1. That fixed it right away.  Thanks for your suggestion.

0 Kudos