We recently started upgrading to the Horizon View Client on Repurposed Windows ThinPC's. We've since stopped due to an issue when reconnecting to a disconnected desktop from any 4.x.x Horizon View Client. When reconnecting the desktop does not refresh and becomes blank/white and distorted. The only way to recover is to force the user to resize the desktop to force the desktop to refresh resolution. Is this a known issue? What can we do as a workaround without giving our users access to the Shade Dropdown?
Tested scenarios:
Agent: 5.2 - 6.0
Client: 4.0 - 4.4
Connect to desktop with 5.2 agent with 4.x client. Force disconnect from desktop (View Timeout, ThinPC restart). Reconnect from the same ThinPC. Desktop connects, viewing frame appears black/white and distorted like an old black and white TV.
Repeat with varying agent and client combinations all with the same results.
