VMware Horizon Community
visan35
Enthusiast
Enthusiast

Full Clone Pool - Agent Unreachable

The new VM's added to full clome pool are in agent unreachable state and have same name as master template.

I suspect the sysprep and customization is failing but not sure how to troubleshoot this issue.

Any pointers to KB or logs would be helpful.

The master template is Windows 7 and in the domain. Using Horizon 7 with Vcenter 6.

Visan

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parmarr
VMware Employee
VMware Employee

Pleasetry Vmware customization toold Quick prep and check if the issue is repeated

Sincerely, Rahul Parmar VMware Support Moderator
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