Four monitors and each screen only shows 25% of the screen

[kappyninewood]

I am running into an issue where I'm running four monitors and each screen only shows a 1/4 in each monitor in the middle. Has anyone seen this? We have tried everything. The pools are configured correctly with four monitors and so are the desktops. It seems to be only happening on a a number of desktops.. I attached the screen shot.

[MarAndreas]

That looks like the issue described in KB1027899, just with four screens instead of two.

What happens if you use only two monitors?

[kappyninewood]

The same things happen when we use two monitors as well...

[ailko]

Do you have the video settings on the gold image set to 4 monitors?

[MarAndreas]

That does sound like it.

Did you remember to shut down the affected VMs completely?

A reboot is not enough.

[kappyninewood]

We tried both of those suggestions already with no success...

[ailko]

Once you made the changes to the gold image did you take a snapshot and reprovision?

[MarAndreas]

Are there any errors in the PCoIP server logs or the Windows event log?

Does the problem occur only on login, or also when reconnecting to an existing session?