VMware Horizon Community
christhetech131
Contributor
Contributor

Folder Refreshes

I work for a company that is doing a desktop deployment for another company.  The desktops that are being used are experiencing a strange issue.  When you are scrolling through a folder (Documents for example) when there is a spike in network usage (even as little at 0% - 0.03%) the folder scrolls back to the top.  This happens when using the mouse or keyboard to navigate the folder.  We are using View 5.1.  I have tried both PCoIP and RDP since we use both methods for clients and have the issue using both.  Any help or advisement would be great thank you!

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Pooran98
Enthusiast
Enthusiast

Have you run the VMware OS Optimization Tool? 

https://labs.vmware.com/flings/vmware-os-optimization-tool

That's a strange one!  I have seen that before.

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vcpguy
Expert
Expert

Can you re-install the VMware tools and agent and try again ?

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christhetech131
Contributor
Contributor

We have run the VMWare OS Optimization tool on these machines.  I uninstalled tools and reinstalled.  When I uninstalled and reinstalled the View agent I had to go with a newer version as we had 5.1.2 installed on the clients currently.

The issue has stopped on my test machine.  I will need to find a time when I can recompose their desktops and will post the results.  Thank you for your help.

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