VMware Horizon Community
larstr
Champion
Champion

F5+Horizon 7.1.0

Hi,

We have setup Horizon 7.1.0 behind an F5 with the new Blast iApp. When using the Horizon Client everything is working perfectly, but when using HTML5 client only desktop pools are working. When trying to start an application I get the error message: "This desktop does not support the requested display protocol. Please contact your system administrator."

Selection_999(853).jpg

From the Horizon Console side of the we see the following in the logs:

Selection_999(855).jpg

When using the Horizon client everything works fine. We have so far not enabled PCoIP through the F5.

Lars

0 Kudos
3 Replies
VDINinja311
Enthusiast
Enthusiast

What version of the F5 APM are you running? F5 had an issue with streaming applications over HTML5 and they released a hotfix for their v12.1 version and integrated the fix into their v13.0. I would check out their KB site.

0 Kudos
scottmwa
Contributor
Contributor

What's the "new blast iApp" you're referring to?

0 Kudos
Robdizzle
Contributor
Contributor

usually a firewall thing, or you're not allowing the right ports through your VS on The F5, trying using the * and open it up then work backwards to close it back up.

0 Kudos