Excel 2016 Freeze/Crash in VDI

[pbastiaans]

The Facts:

Windows 7 64 BIT 6GB Reserved Memory

No Paging File on the Guest OS

Non-Persistent Clones

Office 2016 as an app stack not part of the reference image

Issue described below is not reproducible on demand

The symptom:

Excel users report infrequent crash/freeze with particular spreadsheets

My gut/experience:

1. The Excel file is wonky/has old deprecated code
2. Anti Virus (Trend on hosts)
3. Network issues (these Excel files reach out to the network)

My question:

Anyone else experiencing this? No page file a culprit?

Thank you!

[techguy129]

There has been issues with app volumes running Office applications. For example there were issues with loading add-ins causing what you are seeing. Make sure you're on the latest version of app volumes. My personal recommendation is to put Office 2016 in the gold image instead of an appstack.

[pbastiaans · Accepted solution]

Appears this may be related to a Windows update:

KB4018319 needed the following non-security update

KB4011128