VMware Horizon Community
comeback
Contributor
Contributor

Error when using View Security

Hi,

I have some problems with View Security and I hope anyone can help me.

I have View Connection Serverwith ip 25.x, View Security ip 25.x and 30.x, View Client ip 25.x and 30.x. When I connect to Virtual Desktop form View Client to ip 25.x off View Connection Server, everything is ok. However, when I connect through ip 25.x or 30.x on View Security it's connected ok but have Black Screen. I don't know the reason why?

Thanks for helping  me handle this problem.

Best regard,

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4 Replies
vmblogza
Enthusiast
Enthusiast

Hi,

this is fairly easy to solve.

Log into the Administive page on the connection server.

Go to "View Configuration"

Click on the "Connection Servers" tab at the top

Select the connection server and click edit

Just tick the "PCoIP secure gateway"

Then you are well off Smiley Happy

Rgs

Pete

Best regards, If you find this information useful, please award points for "correct" or "helpful". Please visit my blog at http://vmblog.co.za
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datnus
Contributor
Contributor

Thanks but It isn't work for me. Smiley Sad

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mittim12
Immortal
Immortal

My first step would be to follow this document step by step.   it has helped many a person with setting up security server access.

http://communities.vmware.com/docs/DOC-14974

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Camek
Enthusiast
Enthusiast

Make sure you also set the IP address of PCOIP to the external IP address of the secuirty server.  Black screens are related to PCoIP not connecting.   Also make sure you don't have a firewall between your two subnets.

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