Error when loading license library?

[Landy]

Hi guru,

I received an error when I provided a valid license to view connection server.

In the "Edit license" window, I input a valid license, but got an error message saying "Error when loading license library". (The original error message is in Chinese and I translated it to English so I'm not sure the words are exactly the same as in English version.)

It looks something wrong before the connection server verify the licesen. If the license is really invalid, the error message should be like "The license is invalid" instead of "Error when loading license library". I got the "invalid license" error before but never met the "loading error" message.

Any suggestion? Thanks!

The view version is 5.2

[vcpguy]

I think you should log a ticket with VMware and ask them to look into it.

[gustavo_gro]

i have same error... no solution here

[Landy · Accepted solution]

I Have fixed this error by reinstalling the connection server.

[gustavo_gro]

yes, i need did the same here!

[Gaurav_Baghla]

What is the excat Error message. Please provide a screenshot and I will try to give it a try

[Landy]

Thanks for your reply. I didn't have the screenshot. When I encounter it again, I'll report it to you. thanks.

[Linjo]

It seems to be related to if you install the Horizon View Client on the connection broker.

This is not supported and should not be attempted.

// Linjo