VMware Horizon Community
morrisos
Contributor
Contributor

Duplex printing issues

We running 4.5 VM's full desktops.  The users print to HP LJ4700 color and the Samsung ML-4550 printers.  Regular printing works fine but when trying to print duplex nothing prints out on the second side.  The paper does go through the printers as it would when duplex is selected but no actual printing occurs.  No issue with physical desktops and duplex printing.

Has anyone seen this or have any suggestions?

THanks,

Morrisos

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grossag
VMware Employee
VMware Employee

I am assuming that you are using client printer redirection using the ThinPrint functionality.  If so, you should file a SR and include the printer driver as well as any specific printer model and configuration information you can give us.

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