We have noticed that some users connecting to our virtual desktops are not using the enforced protocol we have choosen on our VMware Horizon desktop pools.
We have a few virtual desktop pools using linked clone virtual machine with floating attribution. For technical purposes, we have choosen recently to enforce the use of the PCoIP display protocol only for all these pools (users are not able to change the display protocol from the pool's settings).
What we are expecting:
What is happening:
How is it possible ?
We expected at first that these users have not disconnected from their VMware Horizon Client and therefore the enforcement settings are still not applied... However it's been almost 1 week now and we seriously doubt that users never disconnect or even never shutdown their personal computer.
Thank you for your help and suggestions.