Highlighted
Contributor
Contributor

Desktop timeout

Jump to solution

we are receiving the following message on some linked clone desktops: This desktop has no sources available or it has timed out. Please try connecting to this desktop again later

1 Solution

Accepted Solutions
Highlighted
Enthusiast
Enthusiast

Really need alot more information but.....

You need to open up the vmware view console click on the "machines" tab.. search for your effected vm and look at the status on the RHS.

available/disconnected/already used/maintenance mode/customizing etc...

If its in an available state - and still the user cannot connect to the vm. then open up the console on that vm in Vcenter login as admin and see whats going on.

you may simply need to reinstall VMware tools and the Agent in the image and re deploy.. -  if this is on going.

View solution in original post

0 Kudos
3 Replies
Highlighted
Enthusiast
Enthusiast

Really need alot more information but.....

You need to open up the vmware view console click on the "machines" tab.. search for your effected vm and look at the status on the RHS.

available/disconnected/already used/maintenance mode/customizing etc...

If its in an available state - and still the user cannot connect to the vm. then open up the console on that vm in Vcenter login as admin and see whats going on.

you may simply need to reinstall VMware tools and the Agent in the image and re deploy.. -  if this is on going.

View solution in original post

0 Kudos
Highlighted
Commander
Commander

Hi,

This issue may occur when:

  • There are currently no unassigned virtual machines in the pool
  • The desktops are not registered
  • Check whether your Virtual machines are in domain or not. There might be a chance wherein if any machine is not in domain create such issues.
  • Lastly try to re-install View Agent from the virtual desktop.
Thanks n Regards Umesh Ahuja If your query resolved then please consider awarding points by correct or helpful marking.
Highlighted
Enthusiast
Enthusiast

What was the problem in the end ?

0 Kudos