VMware Horizon Community
Super6VCA
Expert
Expert

Composer Not Finishing the Job!

All of the sudden when i recompose a certain pool the desktops never get finished.  The entire process seems to get do but after i see the status of "Creating Refresh Checkpoint" the desktop reboots oe last time then gets stuck in "Provisioning".  The VM stays in the powered off position.  Once I manually power on the VM all is good.  Stays that way until the next recompose.  No major changes to environment except  Win Updates.  Any thoughts?  Thanks

 

Thank you, Perry
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sjesse
Leadership
Leadership

If you use an older snapshot does it work?

Super6VCA
Expert
Expert

No.  I only keep one snapshot after a recompose.  Like i mentioned, all works fine after i manually start them

Thank you, Perry
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sjesse
Leadership
Leadership

I suggest keeping two to see if its update related in the future, I  clone  a copy for use for pools so there are only snapshots there, but the primary one has the previous set of snapshots for testing.

Sounds like something is timing out,  what is is 

 

%system_drive%\Windows\Temp\vmware-viewcomposer-ga-new.log

 

https://docs.vmware.com/en/VMware-Horizon-7/7.9/horizon-security/GUID-79A2A422-AF18-41BC-B15F-0117DB...

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Super6VCA
Expert
Expert

There is no such log on the View composer server

Thank you, Perry
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sjesse
Leadership
Leadership

Sorry its in each vm, if you can start them manually, I would think its should be there.

Super6VCA
Expert
Expert

I did find the file.  I it was under the vmware folder.  My bad!  I don't see any errors at all and nothing really stands out to me.   

Thank you, Perry
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sjesse
Leadership
Leadership

Yeah you may want to open a SR if you haven't, I follow a lot of topic in here and I don't remember seeing that specific issue and I haven't seen it. A horizon restart may fix it and possibly the viewdbchk script, but that's just guess, and depending on how you have your environment setup the restart could be an outage.

 

https://kb.vmware.com/s/article/2118050

https://kb.vmware.com/s/article/2068381

Super6VCA
Expert
Expert

I opened one already.  Thanks for quick help!!  You guys Rock!

Thank you, Perry
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Super6VCA
Expert
Expert

This one is a bit odd and a bit embarrassing.  Seems like there was no Power Policy set.  In my defense i usually don't set it because the number of Powered On VM's is equal to the total number of VM's in the Pool. But, once that setting was applied it worked as it should.  Didn't get a good explanation about that.  anyhow, thanks for all the help!!

Thank you, Perry