VMware Horizon Community

Clipboard (copy and paste) is not working in Horizon Client apps

Hi VMware support,

We have customer facing a problem that when they use Horizon Client to access application pool apps e.g. wordpad, we cannot paste my desktop word in wordpad which published by Horizon View application pool, before it is working, after we tried to reboot the RDS server, connection server and security server, the copy and paste function resume normal.

Customer concern why the apps suddenly cannot clipboard cannot work.  do you have related issue?

the customer Horizon view version is 7.5.0 build-8583568

and the Horizon Client is 4.9.0 build-9539668

RDS server : windows server 2016

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