Cisco VPN client and Horizon VM

[Dmitri_Manushin]

Hi, we have Horizon 6 with Windows 7 Ent SP1 64 bit VMs on vSphere 5.5. After 3 months of successful usage Horizon solution we found one issue with Cisco VPN client (IPsec) ver. 5.0.07.0290 32 bit When user connected to some remote location using Cisco VPN client, his connection to VM is lost and when he is trying to reconnect we see VPN client ip@ not VM ip@ from local network and therefore we are not able to connect to VM. We use such configuration for other 5-6 users with the same VPN client, but they doesn't have this problem. Is it possible to restrict Horizon agent to use ip@ from Cisco VPN client and didn't send it to communication sever? may be any other ideas?

thank you.

[Gaurav_Baghla]

Correct me If I am wrong this.

With your existing setup for Horizon View you do not have a Security Server and you a connection server that users connect to .So the users would do a Vpn and then connect to Horizon View .You are facing this problem specific to one user and not all the Users .I would suspect the problem to be with the Internet access of that user and not specific to Horizon or Cisco. Can you ask the user to try with a different ISP if he has one.

[Dmitri_Manushin]

No, users from Horizon VM trying to connect to our customer private network, for support reson and when VPN connection completed, user lost access to VM. We are using HP T310 Teradici 0 client (just FYI). We also notice, that when user connect VPN client we alse see 2 ip@ for VM in vSphere console, 1st is for example 10.80.32.20 is ip@ of VM in our network and second one 192.168.10.30 from Cisco VPN client. When user trying to reconnect Connection server send to Zero client invalid ip@ - 192.168.10.30 and he is not able to connect.

thank you.