Greetings fine Horizon community, Hope you're all doing well.
So I have a weird one that I can't get my head around at this time. I have about 100 physical desktops in which we allow access over PCOIP and the Horizon client. I have this one BA that does testing for web devs and really relies on a Chrome Extension called "Selenium IDE" to do his work. It's kind of a handy extension for testing websites and you can check it here: Selenium IDE - Chrome Web Store (google.com)
The issue I am seeing is that when he uses his desktop locally, the extension opens fine and runs like a gem; However, if he is working remote via the Horizon client from home on that same desktop via PCOIP, the extension does nothing when clicking on it. Just no response at all.
When I install this extension on my desktop and remote in via the Horizon client, it works as desired. (I have god rights).
I assumed this was some type of issue on the desktop but after, Clearing cache, resetting the browser, creating a new Chrome profile, reinstalling the Horizon agent and just about anything else I could think of it still won't work over PCOIP.
Could anyone recommend what logs I might look at and what to look for in these logs to help see if this really is a protocol issue?
Horizon 7.13 and matching agent deployed to desktop. Horizon Client version doesn't seem to make a difference
Thanks All...>Have a great weekend
Can you explain more on “When I install this extension on my desktop and remote in via the Horizon client, it works as desired. (I have god rights).”:
- If the "Selenium IDE" extension is installed on both Client and Agent sides, then everything works fine
- Otherwise, Connect to remote desktop via PCoIP, click on "Selenium IDE" extension, no respone
Whether my understanding is correct?