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lawrencej
Enthusiast
Enthusiast
‎03-07-2016 08:01 AM
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Cannot start connection server service

Hi all,

I recently upgrade our View Connection Server from 5.3.4 to 6.2.2. The upgrade worked correctly and is all working fine. I then decided to upgrade the OS from Windows Server 2008 R2 to Windows Server 2012 R2. The upgrade of the OS went without a problem.

However, once the server was booted I noticed the View Connection server service would not start. This was because the VMWareVDMDS service was missing. As I could not find a solution I had to roll back to a snapshot I did before the upgrade of the OS.

Is there any reason why this service would be removed when the OS is upgraded? Is there a way I can repair the View install to put back the missing service if I upgrade the OS again?

Thanks,

James

1 Solution

Accepted Solutions
mittim12
Immortal
Immortal
‎03-07-2016 08:06 AM
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Not sure why it would remove the service but there is an alterative way of doing this.   Instead of upgrading the existing broker OS you could built a new 2012 R2 server and simply join it into the replica group.   Once you verify everything is working correctly on the 2012 server you can retire the 2008 broker.

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1 Reply
mittim12
Immortal
Immortal
‎03-07-2016 08:06 AM
Jump to solution

Not sure why it would remove the service but there is an alterative way of doing this.   Instead of upgrading the existing broker OS you could built a new 2012 R2 server and simply join it into the replica group.   Once you verify everything is working correctly on the 2012 server you can retire the 2008 broker.