VMware Horizon Community
um_sreypov
Contributor
Contributor

Cannot install VMware

Hello sir, I have any problem install VMware and it's show form message but it doesn't detail about error codeCapture.PNG@

6 Replies
techguy129
Expert
Expert

You will need to review the vmware client logs to see what the error is. I'm guess this is a client install based on the background/transparent in the image.

VMware Knowledge Base

View Client and View Client with local mode logs

View Client logs for local mode operations are located on the file system of the operating system in which the VMware View Client is installed. The location of the log files depends on the version of Windows operating system used.

The location of View Client log files:

  • Windows XP:

C:\Documents and Settings\%username%\Local Settings\Application Data\VMware\VDM\Logs\

  • Windows 7, 8 and 10, and Windows Vista:

C:\Users\%username%\AppData\Local\VMware\VDM\Logs\

0 Kudos
Jon_Holloway
VMware Employee
VMware Employee

Have you tried re-downloading the installer in case the first download was corrupted in some way?

-Jon

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a_p_
Leadership
Leadership

"VMware" is the company name.

Please clarify which VMware product/software you are trying to install, and on top of which operating system.

Also note that VMware provides a checksum for each download. Please verify that the downloaded installation package matches that checksum.

André

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larstr
Champion
Champion

..and VMware was also the initial product name of the product we now know as VMware Workstation. Smiley Happy

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HussamRabaya
VMware Employee
VMware Employee

exactly,

what VMWare product you are trying to install here?

0 Kudos
a_p_
Leadership
Leadership

larstr

That's indeed a valid point 😉

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André