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Bug in setup of VMWare View Agent v4 - No user status for VM's in View Admin console - wssm.exe not running on VM's


I've discovered that after upgrade from VMWare View Agent 3.0.1 to 4.0, on some of our VM's I could not see the status anymore (e.g. user logged-in) in the View Admin console.

After some investigation I discovered that process "wssm.exe" was not running on these VM's. This process takes care of the status info, etc...

The process is started via regkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit

Now the bug: usually every entry in "Userinit" value ends with a comma ',' to separate the different processes, BUT: if there's no comma at the end of the value, VMWare View Agent setup will NOT check this and just add its own process.

Result of this: wssm.exe not running and the process just before the VMWare entry not running.

Solution: add ',' between 2 processes in "Userinit" value

In our case it was the Microsoft App-V client that caused the issue (not adding comma at end of line)

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thank you, this helped us with the same porblem we had...

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