After the deployment of the unified access gateway (Photon version 3.3.1 -3.4 )
Deployment of euc-unified-access-gateway-3.2.0.0-7395815_OVF10 suse version same settings (all icons cached the first session)
We discoverd problems with the Horizon Client icon cache.
The icon cache is not filled first session.
Next login session:
Errors in the logfile (0 bytes):
C:\Users\%username%\AppData\Local\VMware\VDM\logs\vmware-horizon-viewclient-dateandtime.txt
2018-12-07 10:45:55.573+01:00 INFO (0A28) [libcdk] Downloaded 0 bytes from https://horuag02-new.domainname:443/broker/resources/icon/01feef6b5a0ef217729a18a863cd5c3c.png
To simulate this problem clear the cache:
The icon cach is located: C:\Users\%username%\AppData\Local\VMware\VMware Horizon View Client
Setup:
-Unified access gateway uag01 version 3.3.1 - 3.4 no fips standard edition
-Time zone 8 europ > 33 netherlands
-Pfx certificate admin/internet interface
-Enable Horizon
Custom settings:
-Connection server url https://server
-Share1= thumbprint code
-Enable blast yes
-Blast url = https://name:443
-System config
-Default settings
-Connection server connect01 horizon 6.7 no fips
-Direct connection no loadbalancer / firewall.
Test from client 4.9.0 build-9539668
Client Logfile:
2018-12-07 10:45:55.573+01:00 INFO (0A28) [libcdk] Downloaded 0 bytes from https://horuag02-new.domainname:443/broker/resources/icon/01feef6b5a0ef217729a18a863cd5c3c.png
2018-12-07 10:45:55.574+01:00 INFO (0A28) [libcdk] Downloaded 0 bytes from https://horuag02-new.domainname:443/broker/resources/icon/909a271d4b3bf15fe6bb1505f13c122b.png
2018-12-07 10:45:55.581+01:00 INFO (0A28) [libcdk] Downloaded 0 bytes from https://horuag02-new.domainname:443/broker/resources/icon/405d77af792633668c89a4539a4abe48.png
2018-12-07 10:45:55.582+01:00 INFO (0A28) [libcdk] Downloaded 0 bytes from https://horuag02-new.domainname:443/broker/resources/icon/a9524bd72c5d3c0b792806d98df79725.png
2018-12-07 10:45:55.735+01:00 INFO (0A28) [libcdk] Downloaded 765 bytes from https://horuag02-new.domainname:443/broker/resources/icon/7cfbea409844a9636542c3760fde8928.png
Troubleshooting:
-Connecting from the client direct to the connection server is working (all icons cached the first session).
-Export/Compare of the configuration uag Photon and Suse version (no difference).
-Dns is working (check from appliance)
-Time/date correct
-Deployment of euc-unified-access-gateway-3.2.0.0-7395815_OVF10 same settings (all icons cached the first session).
-Disabled ipv6 (no difference)