Blurry Screen on Physical PC thru View Portal

[speedracerv]

We've run into an issue with connections to a physical Windows 7 desktop pool brokered through the View web portal on a security server.  The View client establishes the RDP connection just fine, the Windows 7 Welcome screen appears, but then shortly after the desktop and taskbar appear, the entire screen goes blurry.  If you mouseover areas of the screen, they will come into focus momentarily but then get blurry again.  Another thing that's odd is that once you logout, the screen appears normally while Windows is going through its logout process.

This doesn't happen if you manually establish an RDP connection to the physical PC using the Windows RDP client and we also don't have problems accessing linked clone VMs through the portal (though we use PCoIP to connect to the linked clone VMs, not RDP).  Has anyone else run into an issue like this?

[gunnarb]

Are you sure you are saying what I think you are saying.  You are using RDP to connect to a physical desktop that is brokered by View.  This isn't possible as far as I know.  If you were using the PCoIP Hardware Card okay, that would make sense.  But that is only supported using PCoIP.  If you were doing this and a PCoIP Hardware Card then everything else makes sense, I've seen the blurry screen issue and think I would know how to resolve it, but I need to know for sure what you are doing.

Gunnar

[speedracerv]

You read my post correctly...we are indeed using RDP to connect to a physical desktop brokered through the View web portal (via a security server instance).  Like you said, PCoIP will only work for a physical desktop if you have the Teradici hardware.  We don't have the Teradici hardware, so RDP is our only option.  The brokered connection does work via RDP, it's just blurry.

[admin]

Hi,

   Check the following information http://www.vmware.com/vmtn/planet/v12n/

Hope this information helps you.

__________________
Im a nobody.. nobodys perfect.. therefore IM PERFECT!!!