VMware Horizon Community
vcpguy
Expert
Expert
‎03-05-2014 07:38 AM

Blank Screen for VDI VMs

I noticed that if I connect to my VDI VM via VMware View Client and I don't logoff but disconnect the session and try to connect back I get a blank screen.How can I avoid this ?

I can set an option "Automatically logoff after disconnect:" after X mins but I don't want to use this option. Is there a way to fix this blank screen without changing "Automatically logoff after disconnect"

VDI VM - Windows 7

Desktop VM - Windows 7

VDI - VMware Horizon View 5.2

Pool - using PCoIP

Thanks

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3 Replies
Pooran98
Enthusiast
Enthusiast
‎03-05-2014 09:30 AM

This could be the lock screen from the GPO.  See this KB (VMware KB: Reconnecting to an existing or disconnected VMware View Manager PCoIP session results in ...)

vcpguy
Expert
Expert
‎03-06-2014 06:30 AM

I looked into it but that is not the case. We don't have any GPO.

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Pooran98
Enthusiast
Enthusiast
‎03-06-2014 11:14 AM

If you reconnect immediately (5-10 sec) after disconnecting do you still get a blank screen?  If not then It could be a local policy screen saver setting in which case you would have to disable it.  The windows 7 optimization tool does this for you.  More info in the guide http://www.vmware.com/files/pdf/VMware-View-OptimizationGuideWindows7-EN.pdf

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