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janusw
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Black screen on Linux 22.04LTS

Hello community,

I have a problem with "Black screen" after login do Linux 22.04LTS VDI machine. I got few machnies with the same template in the same network.

One of them after reboot stoped to working propertly, When I trying to connect via VMware Horizon client (build 2209), to my machine with client (8.7.0 agent version) it couse black screen, in server logs (connecting via ssh ) I can see that my session i pedning to login.

I got the same config on another machine and it works propertly. There is no https_proxy and http_proxy env, gpu drivers are also the same. /etc/vmware/viewagent-custom.conf is modified because of docker existance.

State in logs looks like I do not login to system and obviously I don't because of black screen.

PS:

One server got message :

Session for user: XXX, have SSO cred: true -> working one

Session for user: XXX, have SSO cred: false - > not working one

 

Anybody could help give me some tip what else should I check?

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Hangl
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This seems to be a known issue. Please try the method described at https://kb.vmware.com/s/article/79640

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Hangl
VMware Employee
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This seems to be a known issue. Please try the method described at https://kb.vmware.com/s/article/79640

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janusw
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You are right, the problem was the same, edit of the record resulted with properly working VDI, Thanks a lot

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