VMware Horizon Community
Dennis_Z
Contributor
Contributor

Black screen intermittently in horizon view

I am having an issue where randomly when connecting to a VDI client PCoIP I will get a black screen and after about 5-10 seconds It disconnects.  Then I cannot connect to any pool for long periods of time.  I get a black screen and it times out over and over again.  Then it will begin working on its own after waiting a while.  I have also been able to get it to work temporarily by changing my IP address and then signing back in.  I have searched every article and discussion and none of the common fixes seem to fix the issue.  Any suggestions on what could be causing this issue

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PCTechStream
Hot Shot
Hot Shot

Did you take a look at this KB? "Work through each troubleshooting step in order, and do not skip a step"

This issue might happen for many reasons!

LINK:

Black screen when logging in to a Horizon View virtual desktop (1028332) | VMware KB

Raul.

VMware VDI Administrator

http://ITCloudStream.com/

www.ITSA.Cloud
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