Black screen after attaching vGPU

[rhehr]

Author : Cindy Castillo

URL : http:////docs.vmware.com/en/VMware-Horizon-Client-for-Chrome-OS/4.7/horizon-client-chrome-user/GUID-...

Topic Name : Troubleshooting Horizon Client

Publication Name : VMware Horizon Client for Chrome OS User Guide

Product/Version : VMware Horizon Client for Chrome OS/4.7

Question :

Hi, I can connect to my VM just fine using the vmware graphics. When I attach a gpu from my tesla m60 I get a black screen when connecting from chromeos. But connecting from windows 10 or osx works fine. Any ideas?

[Instant0Darth0V]

click on the menu bar on the chrome OS client and see if H264 is enabled or not.

[cdickerson75]

This is normal.  There is a KB article talking about this behavior and is to be expected when you have two video cards assigned to a VM.  You have to RDP to the VM or use the Horizon View Direct Connect piece to login to the VM after adding a vGPU adapter.

-Craig