VMware Horizon Community
nrsc0202
Contributor
Contributor

Android/Apple Apps won't launch Apps or Desktops

Just started a trial of Horizon 7.4, and everything is working great besides trying to launch apps with either the Android or Apple Horizon Client app. The Windows Horizon Client works for both desktops and apps.  HTML 5 works for PC's, and mobile devices. But for some reason using phone apps won't launch anything. The mobile app is able to log into the portal, its sees all the appropriate apps, but when you try to launch an app, it just goes to a "Loading Application" screen, counts to 100, and then disconnects. We are using the Security server to access the portal.

Does anyone know why the mobile app wouldn't be working when everything else is? Is there additional setup for mobile on the security or connection server? Does the mobile app use different ports?

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parmarr
VMware Employee
VMware Employee

What is the version of Horizon client used, what are the errors received when using apple client to connect to desktops

Sincerely, Rahul Parmar VMware Support Moderator
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