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selvamvmware92
Contributor
Contributor

After 7.10 upgrade virtual machines goes to agent disabled state frequently

After 7.10 upgrade virtual machines goes to agent disabled state frequently

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jonathanjabez
Hot Shot
Hot Shot

Hi,

Try the below steps on the golden image and recompose the pool (if your VDI is non-persistent)

1. Remove the View Agent from the golden image.

2. Remove this registry key and all its subkeys and then reboot the machine:

HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\

4. Remove VMware Tools

5. Reinstall VMware Tools after the reboot

6. Reinstall the View Agent adn then reboot the machine.

7. Follow the shutdown procedure (ip release, DNS flush,etc.), take a new snap and recompose the pool.

Once the machines become available, continue to use and observe the Agent Disabled issue.

/Jon

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jonathanjabez
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