amr12
Enthusiast
Enthusiast

A weird one: Unable to install Microsoft Security patches with 7.5.x agent installed

So this is a weird one.

Every since installing the View 7.5 agent on our parent VMs we cannot install MS Security updates.  After reinstalling 7.1 and 7.4 or uninstall the agent all together, we can install MS patches.  This is the error we get upon it rebooting post patch install.

"Failure configuring Windows updates. Reverting changes"

Things i've tried to no avail:

Re-cloned the parent VM

Reinstalled the agent

Downloaded patch from MS catelog

Downloaded patch from our deployment tool

Installed Agent 7.5.1

Deleted various regkeys found on technet forums related this error

This is happening on all 5 of our parent images with 7.5 install.  Any ideas here?  I've contacted support but we are in kind of a hurry since  we are deploying patches soon.

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2 Replies
MrCheesecake
Enthusiast
Enthusiast

Do you have enough disk space on the parent VMs?  I would think it would yell/error on the install versus post-reboot but like you said, it's a weird one.

And is it Win10, 7, or other?

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amr12
Enthusiast
Enthusiast

They are all W7 SP1 32bit and have at least 4gb free of storage.

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