VMware Horizon Community
medievalgeek
Contributor
Contributor

6.1.1 Connection Server with 5.3.0 agents issue

We're currently running View 5.3.0 in our production environment. I'm testing the upgrade to View 6.1.1, and according to the compatibility matrix, a 6.1.1 connection server should work with agents running 5.3.0, at least for the upgrade period. However, if I recreate pools for the VMs on the 6.1.1 connection server without upgrading the agent on the VM, I just get "Error". Not "Agent Unreachable", just "Error". I'm definitely able to ping the connection server from the VM. I should also mention these are manual pools, if that makes a difference.

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SanjaySP1
VMware Employee
VMware Employee

Hi,

May I know what is 'Message Security Mode' option set to under Global Settings in View administrator ?

If it is set to anything other than Disabled, change it to disabled and reboot VDI desktop and Connection Server to see if it resolves the issue.

Thanks

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