3 or 4 Monitors

[prutter]

What does it take to get 3 or 4 monitors connected to a view desktop?   hav eit setup in View to max out at 3 but yet my desktops will not allow a third.  Under Eddit Settings on the VM it says Max Monitors 3 butyet the desktop won't show a third.  Does the VM need to be recomposed??  Any help is appreciated.  Thanks!

[Linjo]

What does it say on the pool settings in the View admin console?

// Linjo

[prutter]

It just says what display protocol and that's it.  However when I go in to edit the setting I have it set for maximum of 3 monitors.  That same setting shows up under Edit Setting on the VM as well wehn i look at video adapter.

[Linjo]

What type of client and OS are you running?

Does your client see 3 different monitors?  (No splitters or similar)

Could you post the logfile from your client?

// Linjo

[prutter]

Running the View client 5 and teh OS is Windows 7.  That is the problem, my OS doesn't see 3 monuitors and there is no options to detect new monitor sinse it's greyed out.  I will post the logfile in a bit.  Thanks

LOG FILE

2012-11-05 13:22:26.076 [0860] ## Starting MKSVchan Server logging.
2012-11-05 13:22:26.076 [0860] wWinMain: Loading pcoip_vchan.dll.
2012-11-05 13:22:26.076 [0860] wWinMain: Finished loading pcoip_vchan.dll.
2012-11-05 13:22:26.076 [0860] wWinMain: Calling pcoip_vchan_plugin_app_init.
2012-11-05 13:22:26.591 [0860] wWinMain: pcoip_vchan_plugin_app_init finished.
2012-11-05 13:22:26.591 [0860] MKSVchanWin32_ReadRegistryDWORD: Registry key HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin not found.
2012-11-05 13:22:26.591 [0860] MKSVchanWin32_ReadRegistryDWORD: Registry key HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin_defaults not found.
2012-11-05 13:22:26.591 [0860] MKSVchanWin32_ReadRegistryDWORD: Registry key HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin not found.
2012-11-05 13:22:26.591 [0860] MKSVchanWin32_ReadRegistryDWORD: Registry key HKLM\Software\Policies\Teradici\PCoIP\pcoip_admin_defaults not found.
2012-11-05 13:22:26.591 [0860] Registering connect callback function
2012-11-05 13:22:26.778 [0860] We are already connected, so check the channel state now.
2012-11-05 13:22:26.778 [0860] mksvchanplugin CONNECTED.
2012-11-05 13:22:26.778 [0860] MKSVchanPluginHandleConnect: Opening new channel with capability 0x04000001.
2012-11-05 13:22:26.778 [0860] pcoip_vchan_open succeeded.
2012-11-05 13:22:26.778 [0860] MKSVchanPluginHandleConnect: Legacy virtual channel state is 1 and capabilities are 0x00000000.
2012-11-05 13:22:26.778 [0860] MKSVchanPluginHandleConnect: Other side has legacy virtual channel open. Opening now.
2012-11-05 13:22:26.778 [0860] pcoip_vchan_open succeeded.
2012-11-05 13:22:26.778 [0860] FindProcess: Successfully opened process handle.
2012-11-05 13:22:26.778 [0574] MKSVchanWin32_ReadRegistryString: Software\VMware, Inc.\VMware VDM\TraceEnabled value not found.
2012-11-05 13:22:26.778 [0574] MKSVchanPluginHandleOpened: New channel opened with capability 0x04000001.
2012-11-05 13:22:26.778 [0574] MKSVchanPluginHandleOpened: MKSVchanPlugin is active. Negotiated capability is 0x04000001
2012-11-05 13:22:26.778 [0574] MKSVchanPluginHandleOpened: Queueing vchan RECV_RDY that we may have missed.
2012-11-05 13:22:26.778 [0574] MKSVchanPluginHandleOpened: Legacy channel opened with capability 0x00000000.
2012-11-05 13:22:26.778 [0574] MKSVchanPluginHandleOpened: Legacy channel was opened but newer one is already open. Closing legacy channel.
2012-11-05 13:22:26.794 [0574] MKSVchanPluginEventCb: Received PCOIP_VCHAN_EVENT_CLOSED for legacy vchan.
2012-11-05 13:22:26.794 [0574] MKSVchanPluginHandleClose: Inactive channel was closed. This is normal.
2012-11-05 13:22:28.154 [0F34] HelperWndProc: Queueing deferred RECV_RDY.
2012-11-05 13:22:28.157 [0F34] MKSVchanPlugin_HandleRecvRdy: Allocating 43 bytes for the clipboard payload
2012-11-05 13:22:28.159 [0F34] MKSVchanPlugin_HandleRecvRdy: Retrieving 42-byte payload took 0 seconds
2012-11-05 13:22:28.159 [0F34] MKSVchan_SetClipboard: Text data size 2.
2012-11-05 13:22:28.159 [0F34] MKSVchanPlugin_HandleRecvRdy: Setting clipboard took 0 seconds
2012-11-05 13:22:29.612 [0F34] MKSVchanPlugin_HandleRecvRdy: Sending the clipboard is disabled by policy. Ignoring clipboard request.
2012-11-05 13:22:33.902 [0F34] MKSVchanPlugin_HandleRecvRdy: Sending the clipboard is disabled by policy. Ignoring clipboard request.
2012-11-05 13:22:35.259 [0F34] MKSVchanPlugin_HandleRecvRdy: Sending the clipboard is disabled by policy. Ignoring clipboard request.
2012-11-05 13:23:31.700 [0F34] HelperWndProc: Received WM_ENDSESSION with wParam 0x0001 and lParam 0x80000000.
2012-11-05 13:23:31.700 [0F34] HelperWndProc: Application is closing. Clearing clipboard first.
2012-11-05 13:23:31.700 [0F34] ClearClipboard: Successfully cleared clipboard.

[prutter]

The master image was still showing only one monitor with the snapshot i created  so i updated the master to reflect 3 monitors then recomposed the sdesktop and still have teh same issue.

[mougT]

Have you enabled the 3D feature? Take a look at this:

http://pubs.vmware.com/view-51/index.jsp?topic=%2Fcom.vmware.view.planning.doc%2FGUID-FC4A3F61-7C8B-...

[prutter]

I do have 3D setup and I have it set for 4 Monitors withthe MAX resolution and still no good.

[mougT]

Max 2 monitors are supported when 3D feature is enabled as stated in the link above.

[prutter]

apparently my desktop is unable to support 3 monitors and that is the issue.  Looks to me like it supports it but after talking with Dell that is the case.  Sorry for the Post.  Should have looked at that first i guess.