VMware HCX Appliances console username/password

Good morning,


I was wondering if anyone knows the username and password for HCX appliances console login. Here I'm talking about Interconnect, WO, SEG and NE (not the Manager).

I already "root" and "admin" with the Manager password but neither works and could not find it anywhere.

I need to do some network troubleshooting (my IX Tunnels are not connecting).

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VMware Employee
VMware Employee


You need to be on the Manager with the admin account and then enter HCX CLI using the command 'ccli'. From there you can 'list' the appliances and use 'go x' to get to the respective appliance. Once there you can use 'ssh' to drop onto the appliance itself. If you then logout of the new ssh window you'll drop back to HCX CLI. Example:

Screenshot 2021-04-21 at 15.46.51.png

Gabe Rosas has documented the HCX CLI here. It's also in the HCX User Guide on page 136. Logging onto the WAN OPT is not possible, only GSS have this ability although it's extremely unlikely the WO would be the cause of any issues.

Troubleshooting wise Gabe has documented some steps on the link above - 'hc -d' is a good place to start.

I hope this helps.

VCIX-DCV 2020 | VCP-DCV 2020 | VCP-NV 2020 | vExpert *** | CCNA R&S
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