ramwr
Contributor
Contributor

HCX version 4.4 showing duplicate entries

HCX version 4.4 showing duplicate entries for compute & network profiles

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14 Replies
aggarwalvinay31
Enthusiast
Enthusiast

Do you see duplicate entries if you do a GET API call to list Network profiles and Compute profiles?

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ramwr
Contributor
Contributor

I am newbie to HCX. Kindly suggest how to find the entries from API call?

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ChrisFD2
VMware Employee
VMware Employee

Can you share a screenshot please?

Regards,
Chris
VCIX-DCV 2022 | VCP-NV 2022 | vExpert *** | CCNA R&S
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ramwr
Contributor
Contributor

Cannot show screenshot here...

Powercli output showing only single value of Compute/Network profile but GUI showing 2 entries.

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ChrisFD2
VMware Employee
VMware Employee

Have you tried clearing cache, using another browser? Incognito mode? Also is it the same using the plugin as well as the HCX manager page?

Regards,
Chris
VCIX-DCV 2022 | VCP-NV 2022 | vExpert *** | CCNA R&S
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ramwr
Contributor
Contributor

Yes, cleared cache but its still the same. Yes, it's same using the plugin as well as the HCX manager page.

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ramwr
Contributor
Contributor

Yes, cleared cache but its still the same. From plugin it's showing duplicate entries but from HCX manager page its showing correct i.e single entry.

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ramwr
Contributor
Contributor

API call and powercli outputs also show single entry but only HCX pugin in vCenter GUI shows duplicate entries of compute/network profiles. Any further suggestions on this?

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lvaibhavt
Hot Shot
Hot Shot

Tried reboot?

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ramwr
Contributor
Contributor

Yes, already rebooted vCenter as well as HCX but still no luck.

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ChrisFD2
VMware Employee
VMware Employee

I would open a support case, they will likely remove and reinstall the plugin.

Or update to HCX 4.4.1 which will install the new one.

Regards,
Chris
VCIX-DCV 2022 | VCP-NV 2022 | vExpert *** | CCNA R&S
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ramwr
Contributor
Contributor

Already upgraded to 4.4.1  but it didnt help.

Tags (1)
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ChrisFD2
VMware Employee
VMware Employee

In which case I would open an SR.

Regards,
Chris
VCIX-DCV 2022 | VCP-NV 2022 | vExpert *** | CCNA R&S
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Ajay1988
VMware Employee
VMware Employee

If Only HCX Plugin via VC shows duplicate entries ..It is an issue on vSphere Client.


Try clearing HTML Client cache. 

Take a snapshot of VC and try the below.


STEPS TO CLEAR HTML CACHE :
service-control --stop vsphere-ui

Clear the user cache:
cd /storage/vsphere-ui/SerenityDB/serenity/

Clean tomcat cache:
cd /usr/lib/vmware-vsphere-ui/server/work/

Clean client plugin cache:
/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/

Remove/clear the contents of the cmCatalog directory:
/etc/vmware/vsphere-ui/cmCatalog

(you can use rm -r * when in the directory)
service-control --start vsphere-ui

If you think your queries have been answered
Mark this response as "Correct" or "Helpful".

Regards,
AJ
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