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Leocao2017
VMware Employee
VMware Employee

Failed to download the HCX software updates during Deployment of HCX Appliance

1HCX Version : 3. 5. 3 Build 15914833

2Imported the OVF File to deploy HCX

3Power On the HCX appliance

4Login HCX Console, then automation downloading & upgrading your HCX Instance

It encounters below error message when starting HCX appliance first time during deployment.

Failed to download the HCX software updates! Please contact support”.

We checked the internet connection, it works. Is there any command or way to manually download the HCX software updates

Any comment is welcome, thank you!

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