A technical issue was encountered during review of your download request.
Contact us if the issue persist. Quote Message ID 621.3X and provide email you used when registering.
I am logged in with the account I used to make my purchase. Note that the "Contact us" link on that page is formatted incorrectly (really?) but even so, I have been unable to navigate the support options to get to a human (are there any of those left?) to actually report this error. I did find my way to a "Support Request History" page but of course there isn't a way to actually create a new support request.
Any suggestions?
Which browser are you using?
Safari 15.4
Use a clean browser, with no adblock or cookie blocking plugins. I'd suggest Firefox
Sometimes VMware Customer Connect is wonky... I've discussed with the team, but there never seems to be any motivation do to anything about it.
Anyway, here's the direct link that bypasses all of that:
https://download3.vmware.com/software/fusion/file/VMware-Fusion-e.x.p-19431034_arm64.dmg
I had blockers disabled in Safari - oh well. I tried the direct link in Firefox and that worked fine. I also tried navigating to the preview download page in Firefox and was able to download the other two files. Thanks for the help!
Yeah, I like Safari for browsing because of how locked down it is, but it breaks on pages with intrusive trackers like this one. Tradeoffs 🙂
Funny, I have had zero issues downloading the TP using Safari.
Now trying to edit my posts in Safari is a hit-and-miss proposition. Firefox, Chrome, and MS Edge work every time. But Safari will most often just sit there doing nothing if I ask it to edit one of my posts.