All - I've got a handful of questions that I'm trying to get resolved. I've been trying and trying to get information from resellers and from VMWare directly, but they have been less than helpful.
I have two VMWare VI licenses... both were originally purchased as VI Starter licenses (2 processors). By the time I bought the second, the product had changed to Foundation, so it's in the VMWare system as a Foundation license. My understanding is that, in theory, these should be the same product. They have been the same product under VI 3.0.
I had SnS for both products. They both lapsed at different times. I find it difficult to keep track of those because the VMWare web site, from what I can see, does not provide information about expiration dates for SnS contracts.
In any case... I finally got VMWare to issue a "Quote" for SnS Gold coverage. What has baffled me so far is:
The annual list price for VI Starter Gold SnS is $675, wheras the price for VI Foundation Gold SnS is $545. If these are really the same product, can someone explain to me why one is so much more expensive than the other?
Secondly, it turns out that my Starter SnS contract expired long enough ago (oops!) that my catch-up fee to go for one year from now is a whopping $1700+. By my math, I can easily purchase a brand new VI Foundation license + 1 year of support for a bunch less than that. Is there any reason in the world I shouldn't just throw away my Starter license and buy a new Foundation license with support?
Thanks for any assistance. I don't understand why VMWare makes it so difficult to do this stuff.
-Rick
