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Erik_Zandboer
Expert
Expert

Capacity Planner: Host is not up

Hi all,

Initiating a capcity planning session today at a customers site returned a number of windows host with "host is not up" when trying to run an inventory task. Strange thing is, that these hosts are up; they can be DNS resolved, they can be pinged. I am even able to RDP to them using the same (local administrator) account. I am unable to find the reason why capacity planner keeps reporting "host not up".

Has anyone seen this before, or any idea why this is reported (instead of bad username/password etc)?

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vmroyale
Immortal
Immortal

Hello. Sounds like maybe the Windows firewall is on or there are other controls that might be in the way.

Have you verified that ports 135, 137, 138, 139 and 445 are open and reachable?

Also ensure that the WMI is enabled, remote registry service is running, and that the server service is running.

Good Luck!

Brian Atkinson | vExpert | VMTN Moderator | Author of "VCP5-DCV VMware Certified Professional-Data Center Virtualization on vSphere 5.5 Study Guide: VCP-550" | @vmroyale | http://vmroyale.com
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Cooldude09
Commander
Commander

I agree with vmroyale...why dont you just open all ports for a time being and see if it works..this will atleast clear out if it is because of firewall....

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Anil

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Erik_Zandboer
Expert
Expert

Hi,

All prots were openend on the firewall. There was no security issue to open up all ports for the capacity planner client machine, so that should not be the issue. And even then, when you have ports closed you do not get the status "host is not on", but something like "not reachable"...

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